the adoption center is cozy if you are just dropping by. As they spend most of the areas in settling down the pets waiting for adoptions, the front desk is tiny and stuffed with lots of pet goods. Those come in handy esp if someone misses out a thing or two upon adoption. Toys, treats, cat towers, those are selling in reasonable price. Staff are busy as appointments are quite packed the day I gatecrashed. make sure to book and appointment if you want to see some pets, or you can still stay at front desk area shopping for a good cause.