Join Us

We're hiring!

We're actively hirng and growing our Hong Kong office. If you're interested in growing your career at a rapidly growing start-up and Hong Kong's largest online platform fo pet-related products and services, come join us at PET-A-HOOD!

Help us fuel the rapid growth of our teams in line with our hypergrowth and regional expansion in the near future!

Send us your application at [email protected] if you are interested in the following roles!

Digital Content Creator/ Creative Content Editor (NEW!)

About the Role

We are seeking an experienced and creative Digital Content Creator to join our dynamic marketing team. As a Digital Content Creator, you will be responsible for developing and executing compelling and engaging digital content across various platforms. Your primary focus will be on creating content that aligns with our brand voice, resonates with our target audience (pet owners), and drives customer engagement and conversion. The ideal candidate should have a strong background in content creation, digital marketing, and a passion for storytelling in the pet industry.

Responsibilities

Content Creation: Develop and produce high-quality digital content including campaign design and workflow, social media posts, app push, eDM, customer stories to support marketing campaigns and initiatives.
Content Strategy: Collaborate with the marketing and project team to develop content strategies that align with the company's goals and target audience. Conduct research and stay up-to-date with industry trends to ensure content relevance and effectiveness.
Manage freelance editors and be the gatekeeper for brand and product info. Write, edit, enhance, and deliver engaging content to customers.
Social Media Management: Manage social media platforms (e.g. Instagram, Facebook and YouTube) and create engaging content tailored to each platform. Monitor social media trends and respond to comments or inquiries in a timely manner.
Analytics and Reporting: Monitor and analyze the performance of digital content using analytics tools. Provide regular reports and insights on content engagement, reach, and conversion metrics.
Collaboration: Collaborate with internal and external teams including designers, marketers, project owners to gather information, review content, and ensure accuracy and quality.
Content Calendar Management: Develop and maintain a content calendar, ensuring timely delivery of content and alignment with marketing campaigns and product launches.

Requirememts

Bachelor's degree in Marketing, Communications, Journalism, or a related field.
3-5 years of experience in digital content creation, preferably in a marketing or media platform environment.
Strong portfolio demonstrating a diverse range of digital content creation skills, including written, visual, and multimedia content, with a focus on traditional Chinese writing.
Proficiency in traditional Chinese writing with excellent writing and editing skills, including a keen eye for detail and grammar.
Basic photo editing skills using software such as Adobe Photoshop or similar tools.
Knowledge of basic video editing is a plus, with experience using software such as Adobe Premiere Pro or similar tools.
Proficiency in content management systems (CMS), social media platforms, and digital marketing tools.
Familiarity with analytics tools (e.g., Google Analytics) and ability to interpret data to drive content strategy will be a plus.
Strong project management and organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines.
Proactive, self-motivated, and able to work independently as well as in a team environment.

Junior Media Sales Representative (NEW!)

About the Role

We are seeking a highly motivated and results-driven Junior Media Sales Representative to join our dynamic sales team. As a Junior Media Sales Representative, you will be responsible for pitching advertising, events, and commercial projects, and selling marketing/advertising solutions to business partners and advertising agencies. The ideal candidate should have a strong background in sales and marketing, preferably in the digital advertising media field. A passion for the pet industry and prior experience in an advertising agency are highly desirable.

Responsibilities

Sales and Business Development: Generate new leads and identify potential business partners and advertising agencies in the pet industry. Develop and maintain a sales pipeline to achieve and exceed sales targets.
Pitching and Presentations: Conduct sales presentations to showcase advertising, events, and commercial projects. Tailor proposals to meet the specific needs and objectives of clients. Effectively communicate the value proposition and unique selling points of our marketing/advertising solutions.
Relationship Management: Build and nurture strong relationships with clients, business partners, and advertising agencies. Understand their marketing goals, challenges, and requirements to provide tailored solutions and exceptional customer service.
Market Research: Stay updated with industry trends, competitive landscape, and emerging opportunities in the pet industry and digital advertising media field. Conduct market research to identify potential target segments and develop strategies to penetrate new markets.
Collaboration: Collaborate with internal teams including creative, marketing, and operations to ensure seamless execution of advertising campaigns and projects. Provide feedback and insights from clients to improve product offerings and customer experience.

Requirements

Bachelor's degree with 2 years or above of work experience in sales and marketing, preferably in the digital advertising media field.
Passion for the pet industry and understanding of its unique marketing dynamics.
Prior experience working in an advertising agency is preferred.
Excellent communication and presentation skills with the ability to articulate complex ideas effectively.
Strong negotiation and closing skills, with the ability to overcome objections and build long-term relationships.
Self-motivated, proactive, and target-driven individual with a passion for achieving sales goals.
Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Ability to work collaboratively in a team environment and adapt to a fast-paced and rapidly changing industry.

Technical Researcher

About the Role

PET-A-HOOD is seeking a Technical Researcher to strategize the technical growth of the platform. The candidate should help to research the latest technologies, processes, devices and techniques, and play an instrumental role in finding innovative ways of developing products for users.

Provide technical expertise and work closely with developers and business users to apply engineering knowledge and principles to devise innovative solutions to unique problems. Provide technical consultancy to management and agencies regarding advanced technical studies, their potential application and the resolution of complex problems. Work and act independently, being self-supervising within the expectations with outcomes reviewed at senior level.

Responsibilities

Study emerging trends in the information technology field and their ramifications on the organization
Educate and support the development team
Partner proactively with other teams such as Developers and different business groups to improve the development experience
Interpret data analysis results and draw inferences and conclusions

Requirements

Master Degree in Technology, Computer Science, Engineering, or related disciplines
Have the ability to self-teach difficult concepts and skills
5 years' experience on technical development or technical consultancy role is preferred
Self-motivated with can do attitude and timely delivery of results
Strong problem solving, interpersonal & communication skills and team player
Good communication skills in both English and Chinese

Mobile Application Developer

About the Role

PET-A-HOOD is seeking a Mobile Application Developer to build and develop the mobile application. This individual will be reporting to our Technical Lead, to support both frontend and backend system development. Our ideal candidate should be a self-motivated team player with strong analytical skills and detail-orientedness.

It would be great if you are an experienced talent who would love to work in this fast-growing pet industry.

Responsibilities

Design and develop iOS and Android mobile application, web service and backend development
Conduct technical system design, development, and User Acceptance Testing (UAT)
Maintain, implement, optimize, and debug any apps components
Conduct requirement analysis and documentation
Work closely with internal & external parties to collect and analyse their requirements
Keep up with current trends in mobile app development industry

Requirements

Bachelor's Degree in Technology, Computer Science, Engineering, or related disciplines
3 years' experience on mobile app development is preferred
Experience in (Android) Kotlin/Java SDK or (iOS) Objective-C & Swift SDK, ReactNative is preferred
Experience in PHP, MySQL is a plus
Self-motivated with can do attitude and timely delivery of results
Strong problem solving, interpersonal & communication skills and team player
Good communication skills in both English and Chinese
More experienced candidate will be considered in a senior position

E-Commerce & Marketing Internship

About the Role

PET-A-HOOD opens a few E-commerce & Marketing internships for fellow students.

Responsibilities

Create and organize uploads of product information including text and picture for the PET-A-HOOD website
Prepare and execute marketing campaigns to drive engagement, membership of and sales on the PET-A-HOOD website
Work closely with internal department to ensure the information is correct and meet the deadlines
Perform administrative duties and operational support
Maintain and update data on E-commerce platform
Handle ad hoc issues assigned by management;

Requirements

Have a passion for Pets
A strong eye for detail and precision
Year 3 or above university students
Excellent skills in MS Office suite of programmes
Basic skills in Photoshop, copying writing and AI will be a plus
Basic skills in Google Analytics and Google Tag Manager, including analytics, tag will be a plus
Good command of spoken and written English, Cantonese and Mandarin
Good interpersonal, organizational, communication and time management skill
BA/BS degree in Business Administration, Marketing, Information System, Computer Science, Business Analytics, Data Science or relevant field
Excellent command of English, both written and verbally

E-Commerce and CRM Specialist

About the Role

PET-A-HOOD is seeking a CRM Specialist to support execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform retention, engagement, and usage metrics, via channels including but not limited to email, social and in-browser messages.

Our new CRM Specialist will join a growing team of professionals driving engagement at PET-A-HOOD, and work closely with in-house marketing, product, and creative teams. He/She must demonstrate a strong understanding of our product, identify and address consumer touchpoints and pain points in well-researched manners, and craft messages and campaigns to engage both pet owners and pet-related businesses.

Responsibilities

Propose, design, and launch CRM campaigns and workflows in collaboration with Marketing and Tech teams
Map user journeys and optimise campaigns for funnel conversion
Drive platform retention, loyalty, engagement, and usage metrics for PET-A-HOOD products and services
Support analysis and enhancement of CRM campaigns
Execute A/B tests and own analysis of results to ensure maximum impact and effectiveness
Devise ways to improve usage of the CRM platform by automatic basic, everyday tasks
Pulling reports from the CRM platform into data visualisation tools
Meeting with other stakeholders and teams to analyse industry trends and tailor CRM campaigns to meet business objectives
Assess and plan data points to integrate with CRM platform

Requirements

Have a passion for Pets
BA/BS degree in Business Administration, Mathematics, Statistics, Information System, Computer Science, Business Analytics, Data Science or relevant field
Minimum of 2 years experience in E-commerce or retail business
Expertise and proven experience in CRM software (e.g. Hubspot, Salesforce, Marketo)
Ability to integrate CRM platform with internal data visualisation platforms and customer data platforms (CDPs)
Strong experience with Google Analytics and Google Tag Manager, including analytics, tag implementation, conversion tracking
Excellent skills in MS Office suite of programmes
Excellent command of English, both written and verbally
Proficiency in building email templates via HTML
Experience in copywriting and/or design a plus
A strong eye for detail and precision
Self-directed learning attitude and strong sense of ownership
Quick-thinking to respond to ever-changing and volatile market conditions

Business Development Executive

About the Role

PET-A-HOOD is seeking a Business Development Executive to support acquisition targets for assigned vertical via developing sales opportunities.

Our new Business Development Executive will join a growing team of professionals driving acquisitions of members and pet merchants/partners.

Responsibilities

Achieve monthly set acquisition targets for assigned vertical via developing sales opportunities through a combination of channels, including but not limited to, referrals, networking, cold calls, and face-to-face meetings
Diligently follow up until you close sales opportunities to build and maintain a lasting relationship with decision makers
Clearly communicate PET-A-HOOD’s brand value to business partners and negotiate profitable deals to access their inventory
Closely monitor competitor and industry trends, ensuring that PET-A-HOOD’s value proposition for both customers and partners is second-to-none

Requirements

Have a passion for Pets
Bachelor Degree in Hospitality, Business Management or Marketing is preferred
Previous work experience (Ideally 2-3 years) in a Business Development or equivalent role, ideally in a high-growth environment, E-commerce industry
Good understanding of the pet industry and strong industry networks
Highly effective communication and influencing skills with fluency in local language as well as English
Strong interpersonal and communication skills to help liaise, cooperate and influence multiple stakeholders
Strong planning and organizational skills to balance and prioritize work
Globally-minded and comfortable working with people from different cultural backgrounds
Proactively seek innovative opportunities to drive sales

Benefits at PET-A-HODD

We offer competitive package
Yearly allowance for your pet
Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
You get to work in a very dynamic environment
An awesome team of colleagues
An environment that values and supports your growth
No boredom! Every day is a new exciting challenge